PHOENIX
Boston
BRENDAN DOWD • Regional Director for Phoenix
+1 (816) 399-4720
PHOENIX@IMS-ONLINE.COM

How to Become A Leader Everyone Admires

February 09, 2023 with Dr. Marilyn Gist
VIRTUAL SESSION (1-HOUR)
Leaders create the container for work that gets done. Most are highly committed and work diligently to achieve goals. Unfortunately, only 34% of employees are fully engaged and many leaders fail to get the results and appreciation they should.
Book by Dr. Marilyn Gist

Becoming a Leader: Strategies & Tools for New & Emerging Leaders

February 14, 2023 with Dr. Ellen Burts-Cooper
VIRTUAL SESSION (3-HOUR)
This program focuses on equipping managers with the knowledge and tools they need to effectively manage people and increase productivity in their areas of responsibility. Participants explore basic managerial concepts, discuss common situations and challenges and learn how to apply specific strategies and tools to successfully manage people.
Book by Dr. Ellen Burts-Cooper
Book by Dr. Ellen Burts-Cooper

Leading Change: 8 strategies to overcome obstacles and achieve better results

February 16, 2023 with Jake Jacobs
VIRTUAL SESSION (3-HOUR)
Leading change is difficult and full of risks for both the organization and a leader's career. The aim of this program is to equip leaders with the skills and insights they need to lead successful change initiatives. Discover eight strategies for transforming the typical change process into something far smoother and more efficient. Learn levers y...
Book by Jake Jacobs

Be the Leader that People Will Follow: Building Three Kinds of Trust

February 21, 2023 with Dr. Robert Bies
VIRTUAL SESSION (3-HOUR)
In these most challenging times, people are looking for leadership. They are looking to you for leadership. There are three core leadership skills that are critical to be the leader that people will want to follow-building trust, storytelling, and delivering bad news. In these times of turbulent change, building trust is more important than ever...
Book by Dr. Robert Bies

Mastering Tough Conversations: Communicate Best When It Matters Most

February 23, 2023 with Neil Staker
VIRTUAL SESSION (3-HOUR)
How we individually and collectively talk about tough issues has a disproportionate impact on results and relationships. Unfortunately, we tend to be at our worst when it matters most. We avoid, hint, try sarcasm, and vent, as relationships deteriorate and problems go unresolved. On the flip side, individuals and teams that talk effectively about a...
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Communicating with Influence and Impact

February 28, 2023 with Stacey Hanke
VIRTUAL SESSION (3-HOUR)
In today's virtual, in-person and hybrid world communicating with influence is harder and more critical than it's ever been. How you communicate determines whether others see you as credible, knowledgeable and trustworthy. Without doing this effectively, you inhibit your maximum potential to influence, increase profits and cultivate long-term relat...
Book by Stacey Hanke
Book by Stacey Hanke

Creating Introvert-Friendly Workplaces:How To Unleash Everyone's Talent and Performance

March 09, 2023 with Dr. Jennifer B. Kahnweiler
VIRTUAL SESSION (1-HOUR)
As the diversity, equity, and inclusion wave widens and deepens its reach, introversion is now a natural part of that movement. Despite the fact that half the population identify as introverts, traditional workplace cultures are still geared toward rewarding extroverts, ultimately limiting their collective potential.
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Mastering Conflict: Tactics for Turning Differences into Collaboration

March 14, 2023 with Dr. Tim Ursiny
VIRTUAL SESSION (3-HOUR)
A team without conflict is a team without passion. Talented people will have divergent opinions, differing ideas and alternative perspectives. So, conflict is a necessary part of our lives, especially for top-performing teams. That said, when done poorly, negative conflict can lead to low morale, passive-aggressive behaviors, dysfunctional relation...
Book by Dr. Tim Ursiny
Book by Dr. Tim Ursiny

Authentic Leadership: Build Trust, Resolve Conflicts, And Inspire Others

March 16, 2023 with Mike Robbins
VIRTUAL SESSION (3-HOUR)
Authenticity is critical to success and effectiveness for 21st-century leaders. Now more than ever, it's essential for leaders to build authentic relationships to build trust, resolve conflicts, and create a true sense of inspiration and unity for their teams and organizations. This interactive program is filled with insight and practical technique...
Book by Mike Robbins
Book by Mike Robbins

Boosting Productivity: Time Management Tactics for Working Smarter

March 21, 2023 with Helene Segura
VIRTUAL SESSION (3-HOUR)
This transformational program is designed for busy managers, project leaders, and senior individual contributors who are looking to operate more efficiently and strategically in order to maximize productivity. Whether you're working virtually, onsite or a hybrid, bolster your leadership ability and skills when you discover these critical strategies...
Book by Helene Segura
Book by Helene Segura

Breakthrough Ideas: Becoming a More Strategic Thinker

March 23, 2023 with Dr. Julia Sloan
VIRTUAL SESSION (3-HOUR)
Being strategically competitive in today's chaotic and complex global environment requires a different way of looking at how we approach strategic thinking. Leaders who are tasked with strategic responsibility must be attentive, agile, adaptive and innovative thinkers. Four key issues are addressed in this session: Why do organizations need str...
Book by Dr. Julia Sloan
Book by Dr. Julia Sloan

Influence to Impact: Leveraging Interpersonal Power for Women Leaders

March 28, 2023 with Dr. Jeanne Porter King
VIRTUAL SESSION (3-HOUR)
Influence is a crucial competency that enables leaders to succeed in the global marketplace. This program is a highly interactive, leadership development workshop for women. In this course women come to understand the three levels of power involved in influencing, they discover their I2I (Influence to Impact) Influence Profile, they are taught the ...
Book by Dr. Jeanne Porter King
Book by Dr. Jeanne Porter King

The 7 People All Leaders Need in Their Life

April 04, 2023 with Dr. Richard Osibanjo
VIRTUAL SESSION (1-HOUR)
An inconvenient truth about leadership is that you may be living in a bubble without realizing it. This isolation is not intentional- it is a byproduct of the demands of the job. With time being the scarcest resource, leaders rely on their inner circle to filter and prioritize business needs that require their attention. The leader's lens of the bu...
Book by Dr. Richard Osibanjo

Leadership Communication Essentials: Navigating Trust, Conflict, and Feedback

April 13, 2023 with Deborah Grayson Riegel
VIRTUAL SESSION (3-HOUR)
Being a successful leader requires having conversations that are difficult, not to mention important, awkward, tricky, meaningful, and powerful. The goal isnít to avoid these conversations; it's to find ways to have these conversations effectively. This program will provide you with proven strategies to excel at the top three communication challeng...
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Leadership Presence: Sending All the Right Signals

April 18, 2023 with Dr. Carol Kinsey Goman
VIRTUAL SESSION (3-HOUR)
Leadership presence is that elusive quality that sets you up for the next promotion and gives your career an extra boost. It's a blending of personal and interpersonal communication skills that when combined, send all the right signals. It's the impact you make when you show up and contribute in meetings. It's knowing how to project confidence and ...
Book by Dr. Carol Kinsey Goman
Book by Dr. Carol Kinsey Goman

Leadership: Bringing Out the Best in Every Employee

April 20, 2023 with Don Brown
VIRTUAL SESSION (3-HOUR)
The greatest challenge of leadership is to bring out the best in every member of your team. In this program you will learn a model of effective leadership that is simple, personal... and powerful. The Leader's Protocol model was developed based on the input of over 6,000 survey responses detailing what your people want you to start, stop, and conti...
Book by Don Brown
Book by Don Brown

SuperBosses: How Exceptional Leaders Manage

April 25, 2023 with Dr. Sydney Finkelstein
VIRTUAL SESSION (3-HOUR)
Larry Ellison. Julian Robertson. Ralph Lauren. Robert Noyce. George Lucas. Miles Davis. And a dozen others. Business leaders and creative icons with tremendous track records who all have something else in common: they helped develop the best talent in their industries, who in turn helped them become the legendary successes they are today. Based on ...
Book by Dr. Sydney Finkelstein
Book by Dr. Sydney Finkelstein

Dealing with Difficult People: Bringing Out the Best in Others

April 27, 2023 with Dr. Rick Brinkman
VIRTUAL SESSION (3-HOUR)
This program is based on the best selling McGraw-Hill book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages.
Book by Dr. Rick Brinkman
Book by Dr. Rick Brinkman

Anxiety at Work: Strategies to help teams build resilience, handle uncertainty, and get stuff done

May 02, 2023 with Chester Elton
VIRTUAL SESSION (1-HOUR)
Stress and anxiety are hurting the performance of the people in our care - especially younger employees. According to a 2019 study published in the Harvard Business Review, more than half the millennials and 75 percent of Gen Z reported they had quit a job for mental health reasons. Over 50 percent workers say that anxiety negatively affects their ...
Book by Chester Elton
Book by Chester Elton

Leading vs Managing: The Difference is Key to Your Success

May 09, 2023 with Ann Tardy
VIRTUAL SESSION (3-HOUR)
This session will explore the essential strategies and techniques required to powerfully lead and manage simultaneously from the same role. Being a manager is one of the most arduous and yet most valuable roles in any organization. The challenge lies in dealing with the expectations of those above and below you while also contributing to people's s...
Book by Ann Tardy
Book by Ann Tardy

Leading with Emotional Intelligence

May 11, 2023 with Brenda Bailey-Hughes
VIRTUAL SESSION (3-HOUR)
Developing your emotional intelligence can help you succeed at any stage of your life or career. It can also help you become a better leader, mentor, and coach. In this course, Brenda Bailey-Hughes defines exactly what emotional intelligence is and how it can help you manage your emotions and build stronger relationships. Learn how to understand ot...
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Communicating with IMPACT: Six Steps to Design and Deliver Messages that Inspire Action

May 16, 2023 with Patrick Donadio
VIRTUAL SESSION (3-HOUR)
In today's high-tech world, good old-fashioned, verbal communication is not as good as it used to be. With communication in the workplace expanded to several platforms, how do you ensure the message you send will be received, understood and acted upon?
Book by Patrick Donadio

Best Team Ever: The Surprising Science Of High-Performing Teams

May 23, 2023 with Dr. David Burkus
VIRTUAL SESSION (3-HOUR)
Why are some teams more motivated, more innovative, and more successful than others? Why do some groups of talented and seemingly compatible people fall short against lesser teams with less suitable members? And why are we still so surprised about which team members excel, and which ones fail?
Book by Dr. David Burkus
Book by Dr. David Burkus

Difficult Conversations: A manager's guide to the toughest workplace and employee challenges

May 25, 2023 with Margaret Morford
VIRTUAL SESSION (3-HOUR)
This seminar teaches three essential skills which every manager needs to succeed. Learn proven strategies to tackle the toughest workplace and employee issues. With years of experience as a Chief Human Resources Officer, Margaret Morford has no shortage of real world examples to use in her seminar. (She guarantees many will sound familiar to you!)....
Book by Margaret Morford
Book by Margaret Morford

Leading from the Middle: A Practical Approach to Achieving Extraordinary Results

June 01, 2023 with Dr. Jackson Nickerson
VIRTUAL SESSION (3-HOUR)
While much advice on leading change addresses challenges faced by the C-level suite, it is the leaders in the middle of the organization, the ones who commonly are tasked with building capabilities, who are on the hot seat. Unfortunately, few approaches to leading change are designed to help them succeed. This session introduces a new and specific ...
Book by Dr. Jackson Nickerson
Book by Dr. Jackson Nickerson

The Success Factor: Developing the mindset and skill sets of high achievers

June 06, 2023 with Dr. Ruth Gotian
VIRTUAL SESSION (1-HOUR)
Nobody wakes up in the morning aiming to be average. Many people want to be successful but don't know how to do it. They have the potential but need a proven approach. Based on research and in-person interviews with astronauts, Nobel laureates, CEOs, and Olympic champions, Dr. Gotian outlines a proven approach that individuals aspiring to improve t...
Book by Dr. Ruth Gotian

Strategic Thinking: How to Build and Sustain Competitive Advantage

June 08, 2023 with Dr. Michael Roberto
VIRTUAL SESSION (3-HOUR)
How does a firm develop and execute a distinctive strategy that enables it to create and sustain competitive advantage over its rivals? As you seek the answer to this question, you will develop an in-depth understanding of how and why some firms are able to generate superior economic returns... as well as why others stumble and fail.
Book by Dr. Michael Roberto
Book by Dr. Michael Roberto

Working Smart: Managing Priorities and Mastering Workflow

June 13, 2023 with Dr. Jason Womack
VIRTUAL SESSION (3-HOUR)
Your work days are different now. There's as much (or more) to do as always, and to add to the pressure you feel, uncertain times lay ahead. Some priorities you are managing because they are in your job description. Other priories have been thrust upon you, while you handle the daily workflow of email in between attending phone and video meetings. ...
Book by Dr. Jason Womack
Book by Dr. Jason Womack

Powerful Women Leaders: How to Connect, Engage and Succeed

June 15, 2023 with Dr. Debbye Turner Bell
VIRTUAL SESSION (3-HOUR)
In spite of this age of unprecedented access and opportunity for women in the workplace, women still lag far behind men in positions of power and leadership. This course will help women leaders and emerging leaders identify necessary tools for leadership, hone communication and negotiation skills, understand the role of emotional intelligence an...
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From Player to Coach: Making the Successful Transition to Management

June 20, 2023 with Dr. Michael Woodward
VIRTUAL SESSION (3-HOUR)
The transition from star player to team coach is a tremendous leap. All too often new managers are thrown into challenging circumstances with limited support and resources. With the move to virtual environments, managing is more stressful than ever before. During this program, Dr. Woodward will share the latest research on what makes a successf...
Book by Dr. Michael Woodward

Getting Results: Critical Attributes Of High Performance

June 22, 2023 with Dr. Clinton Longenecker
VIRTUAL SESSION (3-HOUR)
Now more than ever, getting better results on an ongoing basis is the leadership mandate in every organization around the world. This seminar is designed to help business leaders develop a framework with which to systematically increase their personal effectiveness and ability to achieve higher levels of performance. This dynamic, interactive and h...
Book by Dr. Clinton Longenecker
Book by Dr. Clinton Longenecker

8 STEPS TO HIGH PERFORMANCE: FOCUS ON WHAT YOU CAN CHANGE (IGNORE THE REST)

July 06, 2023 with Marc Effron
VIRTUAL SESSION (1-HOUR)
There's no shortage of advice out there on how to perform better, and better than others, at work. The problem is knowing which methods are scientifically proven to work - and exactly what to do to get the best results. In 8 Steps to High Performance, talent expert and bestselling author Marc Effron cuts through the noise with his signature "sci...
Book by Marc Effron
Book by Marc Effron

Digital YOU: How to Build A Real Personal Brand in the Virtual World

August 03, 2023 with William Arruda
VIRTUAL SESSION (1-HOUR)
Welcome to the hybrid world of work where in-person and remote work connect. This new world requires that you master personal branding in both real and virtual environments. The question: How do you deliver a consistent and compelling brand in both in-person and remote interactions with the people you seek to influence? The key is to get clear o...
Book by William Arruda
Book by William Arruda

Be The Leader That Creative (or Talented) People Need

November 21, 2023 with Todd Henry
VIRTUAL SESSION (1-HOUR)
When you make the transition from a frontline role to a leadership role, you need to make a major shift in how you think about work. Now you are no longer responsible for your own projects and career but also on how to equip and lead others. Even if you have built the "Ferrari" of teams! They're talented and driven and all the pieces seem to be in ...
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